Service Empower
About Us
10+ years of shaping hospitality cores
With Empower Hospitality Management Services by your side, you can trust that your vision, investment, and staff are in capable hands. Let us empower your hospitality journey today.
We specialize in managing hotels, resorts, and other hospitality establishments to ensure unforgettable guest experiences. Our services encompass operational efficiency, revenue optimization, staff training, and guest satisfaction. With a proven track record of success, our team of dedicated professionals is committed to maximizing your property's potential and exceeding your expectations. Experience the difference with our tailored solutions and industry-leading expertise in the world of hospitality management. Let us help you unlock the full potential of your property and exceed guest expectations at every turn.
Our Services
Empower Hospitality Management provides a wide array of tailored services for property owners and operators in the hospitality industry.
Initial Set Up
Our services encompass detailed property analysis, goal-setting, development strategies, website and business email setup, booking engines, payment links, e-commerce integration, essential apps, OTA channels, and channel manager systems. We assist in policy establishment, configuring Property Management Systems (PMS), and defining room types, rate plans, and accommodation fees.
Reservations & Revenue
In terms of revenue optimization, we offer sales guidance, implement dynamic pricing strategies, and oversee property reservations. We manage availability calendars, online reservation requests, and emails, while also developing offers, flash sales, and loyalty schemes to boost occupancy and revenue targets.
Additionally, we help expand concierge networks, and research partners, and create concierge templates. Our expertise extends to establishing Standard Operating Procedures (SOPs) and general guidelines tailored to each establishment's needs, coupled with operations consulting to enhance efficiency.
Recruiting & Training
Our extra services include recruiting and staff training. We specialize in crafting engaging job ads, conducting interviews, and providing recruiting services to ensure top talent selection. Our training programs for Front Office, Reservation, and Concierge staff focus on enhancing skills and service standards through online seminars and interactive sessions, emphasizing guest satisfaction, problem-solving abilities, and adherence to SOPs for exceptional customer experiences.